MeroLink Support
Need help with a level, a purchase, or an app issue? Contact MORUMA GAME using the email below, or open Settings → Feedback from the game's home screen.
himmmmmmmm@foxmail.com
What to include
Please tell us your device model, iOS/iPadOS version, MeroLink version, game mode and level (if relevant), what happened, and the steps that caused the issue. You may attach a screenshot to your email if it helps explain the problem.
Do not send passwords, payment card details, or other sensitive information. Hide any personal information in screenshots or purchase records.
Frequently asked questions
How do I play?
Match two identical tiles with a clear connecting path that turns no more than twice. Clear the board before time runs out. Open Settings → Rules for in-game instructions.
Where is my progress saved?
Progress and settings are saved locally on your device. MeroLink does not provide an account or cloud save service. Uninstalling the app or clearing its data may remove your progress; please contact us before trying this to resolve an issue.
How do I restore Remove Ads?
Use the Apple Account used for the original purchase, connect to the internet, open the shop from the home screen, and select Restore Purchases. This restores eligible non-consumable purchases such as Remove Ads. Consumable coin purchases are not restored through this button.
A purchase did not appear. What should I do?
Check whether Apple shows the purchase as completed or pending. If a completed purchase is still missing, email us the product name, purchase date, and a redacted Apple purchase record so we can investigate. Please do not purchase it again just to troubleshoot.
How do I change sound, language, or reminders?
Open Settings from the home screen. Notification permission can also be managed in the device's Settings app. Available features may depend on your progress and device permissions.
The app closes unexpectedly or stops responding.
Close and reopen the app, restart your device, and check for an available app update. If the issue continues, contact us with the details above. Avoid uninstalling the app while troubleshooting, as local progress may be lost.
Privacy questions
Read our Privacy Policy for information about local data, diagnostics, feedback, and advertising. Privacy requests can be sent to the same support email.